Your Questions AnsweredGET YOUR PASS
SOE All Access is an all-in-one recurring plan (subscription) that grants you Memberships and game time for all of the below SOE games for one recurring fee.
The SOE All Access game pass grants Memberships for the following SOE games:
The SOE All Access game pass also grants game time for the following SOE games:
ProSiebenSat.1 Games will provide a similar plan for the SOE games. More details will be disclosed as the SOE games are rolled out by ProSiebenSat.1 Games in Europe.
European customers will no longer be able to purchase new SOE All Access subscriptions beginning March 29, 2012. European customers with existing All Access accounts in good standing will be able to continue playing the All Access games until ProSiebenSat.1 Games begins to provide its multi-game plan. We will share more details as available.
SOE All Access is an all-in-one recurring plan that grants you game time or Membership for certain SOE games one recurring fee. PlanetSide and Vanguard reguire the separate purchase of the base game. For some games, additional content is also available for purchase. For details, please visit www.soe.com/getthegame.
The recurring fee for SOE All Access varies depending upon which plan you choose: 1 month recurring, 3 month recurring, 6 month recurring or 12 month recurring. Applicable taxes also apply.
For SOE All Access options and prices, visit www.soe.com/allaccess.
The SOE All Access game pass fees recur, which means that SOE will charge your credit card (or affect a bank transfer or direct debit if you have chosen such payment option from certain countries or territories) each period – 1, 3, 6, or 12 months – as applicable, unless and until you cancel. SOE may change the SOE All Access game fees at any time at its sole discretion.
In the US, you can pay with a valid credit card only. In certain other territories and countries, you can pay with a valid credit card, bank transfer, or direct debit. When you purchase an SOE All Access game pass, you will see payment options that are available to you.
You can cancel your SOE All Access game pass at any time, no questions asked. It is important to us that you are very happy with your SOE experience and we hope you will come back, but should you need to cancel your game pass, you can always go to visit www.soe.com, login to your Account, select 'Game Pass Info' and click 'Cancel'. If you do this, your SOE All Access Game Pass will be cancelled at the end of the period in which you cancel, but no money will be refunded to you.
If you already have a Station Account and have purchased a game pass for a single game and you now want to convert to SOE All Access, visit www.soe.com/allaccess and click 'Get Your Pass'. Follow the process for selecting the SOE All Access game pass that you want and we will take care of the rest!
PlanetSide requires the separate purchase of the base game. For some games, additional content is also available for purchase – for details please visit www.soe.com/getthegame. SOE All Access does not include certain services for which SOE may from time-to-time charge, such as a character name change or server transfer. Additionally, you must provide and pay for your own Internet access and all required hardware.
You must set up a recurring payment method in order to initially purchase an SOE All Access game pass. However, once you have purchased an SOE All Access game pass, you can purchase an SOE Game Card, redeem its code to your Station Account, and choose to apply the funds to game time or Station Cash. If applied to an active SOE All Access account and game time is selected, 30 days will be prorated accordingly. For more details on the SOE Game Card, click here.
No. Each SOE All Access game pass may only apply to a single Station Access account and you must sign up for an SOE All Access game pass for each Station Account separately.
If you have paid subscription that has remaining time on it, no prepaid and unused game time will be refunded to you, and will instead be immediately converted to the appropriate number of days at the SOE All Access rate and your first billed SOE All Access game period will be extended by the applicable number of days. If you are in a trial period, activating an SOE All Access game pass will end the trial period, and you will lose the balance of any unused trial period game time.
No. SOE All Access accounts are non-transferable.